We know you’re excited to receive your order, and we aim to make the shipping process fast, transparent, and affordable.
Shipping Destinations
We currently ship to the following countries:
- United States of America (USA)
- United Kingdom (UK)
- Europe (EU)
- Australia (AU)
Shipping Options and Costs
We offer a variety of shipping options to suit your needs. Costs are calculated at checkout based on your location and the selected shipping method.
- Expedited Shipping: Estimated delivery time – next business day
- Free Shipping: Enjoy free standard shipping on orders over 100£
Order Processing
- Most orders are processed within 1-2 business days. Please allow additional time during peak periods or holidays.
- You’ll receive a shipping confirmation email with tracking information once your order ships.
Tracking Your Order
- You can track your package easily via the tracking link in your shipping confirmation email.
- Please allow 24 hours for tracking information to become available.
International Shipping
- Customs, Duties, and Taxes: Customers are responsible for any customs fees, duties, or taxes charged by their country. These are not included in our shipping costs.
- Shipping Delays: While we strive for timely delivery, international shipments may sometimes experience delays beyond our control.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact our customer service team immediately at info@sitename.com. We will work with you to resolve the issue quickly.
Returns and Exchanges
Please refer to our Returns and Exchanges policy for information on how to return or exchange an item.
Contact Us
If you have questions about our shipping policy, please contact our friendly support team at info@sitename.com. Most orders are processed the next day.